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So Just What Is A Care Manager?

You recently visited your uncle. He is a widower and lives alone in his own home and you are the closest relative he has. He seems happy, alert and interested in life, but he didn’t have a lot of food and the food he had seemed stale and old. He mentioned that he thought people weren’t as friendly as they used to be—he seemed lonely. His house looked a little shabby and he had some bruises on his arm. You suggested he might move, but that is not an option; he is not interested in moving, yet. You don’t know exactly what to do, but someone suggested you call a care manager. So just what is a care manager?

Caring for an older adult can be confusing and requires collecting information and understanding options. A care manager works with families—guiding decisions through a personalized plan, helping people make the best decisions involving living situations and health care. They can be particularly helpful when a family is seeking solutions during a crisis. A care manager can be a social worker, counselor, nurse, or gerontologist who specializes in assisting older people and their families. They have extensive knowledge about the cost, quality and availability of services in the community and can put together services to assist an older person.

They can also...

  • Conduct care-planning assessments to identify problems & provide solutions,
  • Screen, arrange & monitor in-home help or other services,
  • Review financial, legal, or medical issues & offer referrals to specialists to avoid future problems while conserving financial resources,
  • Provide crisis intervention,
  • Act as a liaison to families at a distance, overseeing care & quickly alerting families to problems,
  • Assist with moving,
  • Offer counseling & support,
  • They have extensive knowledge about costs, quality & availability of community resources.

When should you consider using a care manger? If a care recipient...

  • Leaves the hospital & requires arrangements for household & care assistance,
  • Experiences a change in health status & can no longer care for herself/himself,
  • Needs more care than the caregiver can provide,
  • Requires help with paying bill, tracking medication & other finances,
  • The caregiver lives far away.

From Advocate for Elders, www.advocateforelders.com & National Association of Professional Geriatric Care Managers, Inc., www.caremanager.org


 

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